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win777live Privacy Policy

This is our Privacy Policy. We're not going to waste your time with complex legal jargon. This document is our straight-up, honest explanation of what data we collect about you, why we do it, how we protect it, and what your rights are.

We're a secure gambling platform, and we take your data privacy as seriously as you take your bankroll.

We follow the UK GDPR and the Data Protection Act 2018. No smoke and mirrors. Just the facts and a transparent policy you can actually read.

What Info We Collect

We don't hoard data. We only collect what is absolutely necessary to run a legal, safe online casino and give you a solid experience.

1) Who You Are (Your Personal Info)

  • Your full name, date of birth, and address.

  • Contact details: Your email and phone number.

  • Verification (KYC) documents: Scans or photos of your ID, proof of address, etc.

  • Why we need it: To set up your account, prove you're 18+, meet our legal Anti-Money Laundering (AML) and responsible gaming duties, and keep your account secure.

2) Your Finances (Payment Info)

  • Your deposit and withdrawal history, and chosen payment methods.

  • Why we need it: To process your payments, handle refunds, and comply with tax and AML laws.

3) How You Connect (Technical Data)

  • Your IP address, device type, and browser version.

  • Session logs, timestamps, and where you came to the site from.

  • Cookies that help us remember your preferences and secure your login.

  • Why we need it: For security. This helps us prevent fraud, spot suspicious logins to your account, and fix bugs fast.

4) How You Play (Usage Data)

  • What games you've played, session lengths, bet amounts, wins/losses.

  • What features you use, like responsible gaming tools.

  • Why we need it: To make the service work and to monitor for responsible gaming patterns.

We don't collect anything we don't actually use. No filler.

How We Use Your Data

Here’s what we do with that info—and why it matters.

  • Account Setup & Login We use your details to get your account running, confirm you're you, and lock it down with tools like 2FA.

  • Processing Payments (Deposits & Withdrawals) We send the necessary data to trusted payment processors. This is how your money moves in and out, quickly and safely.

  • Security & Fraud Prevention Our systems automatically check for suspicious activity: multiple accounts, logins from strange locations, bot behaviour. These checks protect you and the platform.

  • Marketing & Personalised Promos If you opt-in, we'll send you relevant emails or texts. We prefer smart targeting, not spam. You can opt-out at any time.

  • Responsible Gaming This is critical. We analyse play patterns to help identify risks. We use limits, reality checks, and self-exclusion to help you keep your play in check. This is our duty of care.

  • A note on "robots": We don't use fully automated systems to make legally-significant decisions about you. Where it matters by law, a human is always in the loop.

Our Data Sharing Policy

We do not sell your personal data. Full stop.

We only share data with:

  • Trusted Third-Party Providers

    • Payment processors (to handle your transactions).

    • KYC/AML partners (to verify your identity and fight crime).

    • Game and platform suppliers (so the games run properly). All of them are under strict contracts and can't use your data for their own purposes.

  • Legal Authorities & Regulators We will disclose information if the law requires it—like a court order, a lawful request from our regulator, or as part of our AML duties.

  • Corporate Transactions If our business structure changes (like a merger or sale), your data might be transferred to the new owners, but it will be protected by the same privacy promises.

Data Protection & Security

Security isn't a slogan; it's what we do.

  • Encryption (SSL/TLS): Protects your data as it travels between you and us.

  • Secure Servers: We use layered network controls to protect your data "at rest."

  • Access Control: Only trained staff who absolutely need to can see your data.

  • Data Minimisation: We only keep what we need, for as long as we need it.

We take encryption and operational security seriously.

Cookies & Tracking Tech

Cookies are tiny files that help the site remember who you are and what you like. They also keep your login session secure.

Types of cookies we use:

  • Strictly Necessary: For login, security, payments. The site won't work without them.

  • Performance & Analytics: Helps us find bugs and see what features are popular.

  • Functionality: Remembers your language, layout, etc.

  • Marketing (Optional): If you opt-in, we'll make our promos more relevant to you.

Your Choice: You can manage your preferences in our Cookie Settings or block them in your browser (but this might break parts of the site).

Your Rights Under UK GDPR

It’s your data. Here are your rights—fast and simple.

  • Access: You can ask for a copy of the personal data we hold on you.

  • Rectification: You can correct any data that's inaccurate or incomplete.

  • Erasure ("Right to be Forgotten"): You can ask us to delete your data when we no longer need it. However, the law (e.g., AML) requires us to keep a lot of data for several years, even after you close your account.

  • Objection: You can say no to certain processing, including direct marketing (which we'll stop immediately).

  • Withdraw Consent: If we're relying on your consent, you can change your mind at any time.

We'll respond within one month. We won't charge a fee unless your request is clearly unfounded or excessive.

Data Retention Policy

We only keep data for as long as we need it—for the reasons we collected it—and to meet our legal duties.

  • Account & Gameplay Records: Kept while you're an active player and for a period afterwards, in case of legal claims.

  • Payment & ID Records: Typically kept for at least five (5) years to satisfy AML and financial laws.

When the retention period ends, we either delete or irreversibly anonymise the data.

Underage Users & Data Protection

We are a strictly 18+ service. No exceptions.

  • We do not knowingly collect data from minors.

  • We use age-verification and KYC to prevent underage gambling.

  • If we discover an account belongs to someone under 18, we will close it and delete the personal data (subject to any legal retention duties).

International Data Transfers

Sometimes we use suppliers based outside the UK/EEA. When that happens, we put legal safeguards in place (like the UK-approved Standard Contractual Clauses) that force them to protect your data to UK standards. No compromises.

Changes to This Privacy Policy

Rules change. So do we.

  • We may update this Policy to reflect changes in the law or technology.

  • If the changes are significant, we'll give you a heads-up—by email, an on-site notice, or both.

  • The "Last updated" date at the top is always current.

Contact Information

Got a privacy question, concern, or request? Talk to us.

  • Email: [email protected]

  • Account Support: Use live chat or the help centre to make a request.

  • Supervisory Authority (UK): If you're unhappy with how we've handled your data, you have the right to complain to the Information Commissioner’s Office (ICO). We'd appreciate the chance to fix things for you first, though.